TR Logistics SMS Policy

Last Updated: October 10, 2025

TR Logistics values your privacy and is committed to protecting your personal information. This SMS Policy explains how we collect, use, and safeguard your information when you choose to receive text messages (SMS/MMS) from us. By providing your mobile phone number and opting in, you agree to this policy.

1. Consent to Receive Messages

By submitting your phone number through our website, booking form, or other communication channels, you consent to receive SMS or MMS messages from TR Logistics.
Messages may include:

• Job confirmations, delivery updates, and scheduling reminders

• Service notifications or updates related to your move or delivery

• Customer service communications

• Promotional offers or surveys (only if you have explicitly opted in to marketing messages)

Message and data rates may apply depending on your mobile carrier and plan. Message frequency varies based on your interaction with TR Logistics.

2. How to Opt Out

You can opt out of receiving SMS messages at any time. Simply reply with any of the following commands:

STOP, END, CANCEL, UNSUBSCRIBE, or QUIT

Once you send one of these keywords, you will no longer receive messages from us.
You may also contact us directly at 954-687-9756 or email us at trlogisticsllc@outlook.com to request removal from our SMS list.

If you wish to resume receiving messages, reply with START or contact us to opt back in.

3. Customer Privacy and Data Protection

Your privacy is extremely important to us.
We want to assure you of the following:

• We will never sell, rent, or share your phone number or personal data with third parties for marketing or solicitation purposes.

• Your information is used solely for communication related to TR Logistics services and operations.

• All personal data, including your mobile number, is securely stored and only accessible to authorized personnel.

• We comply with all applicable privacy and communications laws, including the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and RingCentral SMS/MMS Content and Consent Policies.

4. Data Collection and Use

We may collect and retain the following data when you interact with our SMS communications:

• Your mobile phone number

• Message content and replies (to confirm opt-in/opt-out status)

• Delivery status and message timestamps

• Any information you voluntarily provide via text (such as job confirmations or service requests)

This data is used exclusively to manage our customer communications, verify consent, and improve our services.

5. Security

TR Logistics uses secure systems and technical safeguards to protect your personal data.
All communication through RingCentral’s SMS platform is transmitted securely, and access to customer information is restricted to authorized staff only.
While we take every reasonable step to protect your data, no electronic system can be guaranteed 100% secure.

6. Service Support

If you experience any issues with our SMS communications or need help, reply with HELP or contact us directly:

📞 Phone: 954-687-9756
✉️ Email: trlogisticsllc@outlook.com

We will respond promptly to assist with your request.

7. Policy Updates

TR Logistics may update this SMS Policy periodically to comply with new regulations or operational changes. Any updates will be posted on our website with a revised “Last Updated” date.
Continued use of our SMS services after changes take effect constitutes your acceptance of the revised policy.

8. Contact Information

If you have questions, concerns, or requests regarding this SMS Policy or your personal information, please contact us at:

TR Logistics
Email: trlogisticsllc@outlook.com
Phone: 954-687-9756
Attn: Privacy & Compliance Department

✅ Summary of Key Points

• You control your SMS preferences — opt out anytime.

• We never sell or share your personal information.

• We only send relevant messages related to your TR Logistics services.

• We comply fully with RingCentral, carrier, and federal regulations.