🏠 Frequently Asked Questions

Below are some of the most common questions customers ask before booking with us.
If you don’t see your question here, feel free to contact us directly — we’re always happy to help!

💲 How much do you charge for moving and delivery?

Our standard rate starts at $169.99 per hour.
We also provide customized quotes based on your specific needs, such as distance, item type, and number of movers required.
Contact us for a personalized estimate.

🧾 Are you insured? Can you provide a COI to my building?

Yes — we’re fully licensed and insured.
We can provide a Certificate of Insurance (COI) upon request. Just email us your building’s requirements before your move date.

📍 How far do you travel?

We service the entire state of Florida.
Long-distance or out-of-state moves can also be arranged with advance notice.

🪛 Do you disassemble and assemble furniture?

Yes, we handle light assembly and disassembly for common items such as beds, dressers, and tables.
We also offer TV mounting services upon request.

💰 How much is the deposit?

A 50% deposit is required to book and reserve your moving date.
The remaining 50% is due upon completion of your move.

🎓 Do you offer discounts for college students?

Yes! We offer a 10% student discount with a valid college ID.

🛻 Can you make multiple stops?

Absolutely! We can make as many stops as needed.
Please note that we charge by the hour (in 30-minute increments), so extra stops will be included in your total time.

📦 Do you provide packing services or materials?

Yes — we offer full and partial packing services, as well as packing supplies like boxes, tape, and wrapping materials.
Let us know in advance so we can prepare everything you’ll need.

💳 What payment methods do you accept?

We accept credit/debit cards, Zelle, and cash payments for your convenience.

⏰ What happens if my move takes longer than expected?

No worries — we simply continue billing at the same hourly rate, in 30-minute increments until the job is complete.
There are no hidden fees or surprise charges.

🎹 Do you move specialty items (pianos, safes, etc.)?

Yes, we can move specialty or oversized items such as pianos, safes, or gym equipment.
Please mention these items when booking so we can bring the right tools and team.

❌ What is your cancellation policy?

Cancellations made at least 48 hours in advance are fully refundable.
Cancellations within 48 hours of your move may result in forfeiture of your deposit.

📅 How early should I book my move?

We recommend booking 1–2 weeks in advance, especially during weekends or end-of-month periods when demand is high.

📞 Still have questions?

We’re happy to help!
Contact us anytime for a free quote or additional information about our services.